I am not a current tenant at Talavera, however I was interested in living at the community. I went in to talk to the management at Talavera about a bad situation with my current landlord at a different property, hoping to move to their property. I was nervous to share what was happening with my current landlord since I was still in a lease because I was afraid I would be perceived as a problematic tenant. The leasing agent at Talavera, Justice Johnson, did not make me feel like that at all. Contrarily, she actually was validating and offered some general advice on the situation and went above and beyond to help me with the process. I have encountered a few people in my housing search that are quite unknowledgeable when it comes to answering questions and she was able to answer them. I unfortunately was denied at Talavera because of my credit and criminal history, which was obviously disappointing for me because I know that I am a good tenant. I do wish they had a little less strict background policy because the quality tenant I am feels completely irrelevant. However, this review might help those that are super worried about what kind of people might be living in their community to know that it is likely safe based on their more strict tenant screening. Obviously, Justice, the agent, can't control that outcome. I just wanted to leave a completely honest review. Her customer service is 10/10.
